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Privacy Policy

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Privacy Policy
1. General Information and Mandatory Information

Data Controller
The data controller responsible for data processing on this website is:

PanSin UG (haftungsbeschränkt)

Limesstr. 30, 81243 Munich

Operator of: Kulhad Indisches Restaurant

Email: info@kulhad.de

The data controller, solely or jointly with others, determines the purposes and means of processing personal data (e.g., names, contact information, etc.).

Data Protection Officer
You can reach our Data Protection Officer via the contact form on our “Contact” page or directly at the postal address listed above by adding “Attn: Data Protection Officer”.

2. Data Collection on Our Website

We use the ordering platform provided by Allo Technology GmbH for our online shop. When you visit our website or place an online order, various types of personal data are collected.

A. Order Information

When you place or attempt to place an order through our online shop, we collect the following data necessary for the performance of the contract:

  • First and last name

  • Billing address

  • Shipping/Delivery address

  • Payment information (for security reasons, only the last 4 digits are stored if a credit card is used)

  • Email address

  • Phone number (for potential inquiries regarding your order/delivery)

B. Device Information (Server Log Files)

When you access our website, the provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes:

  • Browser type and version

  • Operating system used

  • Referrer URL (the previously visited website)

  • Host name of the accessing computer / IP address

  • Time of the server request

  • Time zone

  • Cookie information

3. Use of Cookies and Analytical Tools

Our website uses cookies. These are small text files that your web browser stores on your device. They serve to make our offers more user-friendly, effective, and secure (e.g., to manage your shopping cart).

  • Log Files & Web Beacons: These electronic files record your browsing behavior on our website to ensure system security and analyze technical malfunctions.

  • Google Analytics: We use Google Analytics to analyze user behavior and continuously improve our service. You can object to data collection by Google by downloading and installing the browser plugin available at tools.google.com/dlpage/gaoptout.

4. Purpose of Data Processing

We process your data for the following purposes:

  • Order Processing: To process and deliver food and beverages, handle payments, and send order confirmations or invoices.

  • Communication: To contact you directly in the event of questions regarding your order.

  • Fraud Prevention: To check for potential risks or fraudulent activities (specifically via your IP address).

  • Optimization: To improve our website experience and evaluate the success of our marketing campaigns.

5. Sharing Data with Third Parties

Your data will only be shared with third parties if it is necessary for the performance of the contract or due to statutory regulations. Our service providers include:

  • Allo Pay / Allo Technology GmbH: For operating the online shop and processing payments.

  • Google Analytics: For analyzing website usage.

All service providers are strictly bound by contract to comply with the GDPR and process data exclusively in accordance with our instructions.

International Data Transfers: If data is transferred to countries outside the European Economic Area (EEA), we ensure compliance with applicable data protection laws by implementing EU Standard Contractual Clauses or comparable legal guarantees to maintain an adequate level of data protection.

6. Your Rights (Data Subject Rights)

Under the applicable legal provisions (GDPR), you have the right at any time to:

  • Access (Art. 15 GDPR): Information about your personal data stored by us.

  • Rectification (Art. 16 GDPR) or Erasure (Art. 17 GDPR): Correction of incorrect data or deletion of your data.

  • Restriction of Processing (Art. 18 GDPR) & Data Portability (Art. 20 GDPR).

  • Objection (Art. 21 GDPR): To object to the processing of your data, as well as the right to withdraw any granted consent at any time.

If you wish to exercise these rights, please use the contact form from the menu option of this website or contact us by email on the above mentioned email id.

You also have the right to lodge complaints with the relevant data protection authority. A list of authorities can be found on the European Commission website.

7. Data Retention and Deletion

We store your order information only for as long as necessary to provide our services or as required by statutory retention periods (e.g., tax and commercial law obligations under the German Commercial Code [HGB] and Fiscal Code [AO] for gastronomy businesses, which usually range from 6 to 10 years). After this period, the data will be deleted in compliance with GDPR standards.

8. Changes to This Privacy Policy

We reserve the right to amend this privacy policy from time to time to ensure it always complies with current legal requirements or to reflect changes to our services (e.g., when introducing new online ordering features).

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