Terms and Conditions
Welcome to Kulhad Indisches Restaurant
These Terms & Conditions govern your use of our website https://kulhad.de and any orders placed through our website or online ordering services.
By using our website or placing an order, you agree to these Terms.
If you have any questions, please contact us through the contact form on our website.
1. About Us
Kulhad Indisches Restaurant is operated by:
PanSin UG (haftungsbeschränkt)
Limesstraße 30
81243 Munich
Germany
Further company information can be found in our Impressum.
2. Ordering Food and Beverages
The products displayed on our website are intended to provide information about our menu and available offerings.
When you place an order, you are submitting a request to purchase the selected products. Your order becomes binding once it has been accepted and confirmed by us.
We reserve the right to decline an order if products are unavailable, incorrect information has been provided, or exceptional circumstances prevent us from fulfilling the order.
Please note – Images shown on the Website are for illustrative purposes only. Actual presentation of dishes may vary.
3. Prices and Payment
All prices are displayed in Euro (€) and include applicable VAT unless stated otherwise.
Payment must be completed using one of the payment methods offered during checkout.
We make every effort to ensure that pricing information is accurate. In the event of an obvious pricing error, we reserve the right to cancel the affected order and refund any payment received.
4. Collection and Delivery
Depending on availability, orders may be collected from our restaurant or delivered to the address specified during checkout.
Estimated collection and delivery times are provided for guidance only and may vary due to traffic, weather conditions, high order volumes, or other circumstances beyond our control.
If delivery is provided by a third-party service, additional terms of the respective provider may apply.
5. Cancellations and Refunds
As our food and beverages are freshly prepared and perishable, there is generally no statutory right of withdrawal once preparation has begun.
If you wish to cancel an order, please contact us immediately. Where preparation has not yet started, we may be able to cancel the order and process a refund.
Refund requests relating to incorrect, damaged, or incomplete orders will be reviewed on a case-by-case basis.
6. Allergens and Dietary Requirements
We strive to provide accurate information regarding ingredients, allergens, and dietary preferences.
However, all food is prepared in a kitchen where allergens are present. Therefore, we cannot guarantee that any dish is completely free from allergens or traces of allergens.
Customers with food allergies, intolerances, or specific dietary requirements are encouraged to contact us before placing an order.
7. Reservations
Where reservations are offered through our website or other channels, reservations are subject to availability and confirmation.
We reserve the right to modify or cancel reservations in exceptional circumstances. In such cases, we will make reasonable efforts to inform affected guests as soon as possible.
8. Website Content
We aim to keep all information on our website accurate and up to date. However, menu items, prices, opening hours, promotions, and availability may change without prior notice.
Images displayed on the website are for illustrative purposes only. Actual dishes may vary in appearance and presentation.
9. Liability
We are liable in accordance with applicable German law.
Nothing in these Terms excludes or limits liability for intent, gross negligence, injury to life, body, or health, or any liability that cannot legally be excluded.
To the extent permitted by law, we shall not be liable for indirect or consequential losses arising from the use of our website or services.
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
10. Privacy and Cookies
Your privacy is important to us.
Information regarding the collection and processing of personal data can be found in our Privacy Policy.
Information regarding the use of cookies can be found in our Cookie Policy.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes in legal requirements, our services, or business operations.
The latest version will always be available on this website.
12. Severability
Should any provision of these Terms be held to be invalid, unlawful, or unenforceable, the remaining provisions shall remain unaffected and continue in full force and effect.
Any invalid provision shall be replaced, to the extent legally permissible, by a valid provision that most closely reflects the economic purpose of the original provision.
13. Applicable Law
These Terms shall be governed by the laws of the Federal Republic of Germany.
Mandatory consumer protection rights under applicable law remain unaffected.